Hardware product support
MARSHALLTOWN Software provides product support on all hardware products. Please see the warranty page within this website for more details.
Software product support
MARSHALLTOWN Software provides annual support on all software products. MARSHALLTOWN Software offers a Help Desk Line for customers. MARSHALLTOWN Software has established an “incident report ticket” process with customers as well to help better solve support inquiries. For more information on MARSHALLTOWN Software support, including annual support fee pricing, please contact MARSHALLTOWN Software.
Basic
Phone: 641-354-7151 | Toll Free: (1) 800-987-6935 ext. 7151
Email: software@marshalltown.com
Monday – Friday; 7am – 5pm (CST, U.S.A.)
After business hours
Phone: 641-354-7200 | Toll Free: (1) 800-987-6935 ext. 7200
Email: software@marshalltown.com
Monday – Friday; after 5pm (CST, U.S.A.) | Saturday & Sunday; 12am – 11:59pm (CST, U.S.A.)
MARSHALLTOWN Software Help Desk
Create an account, create a new support ticket or check the status of a support ticket here.